Matthew S. Harris 2700
Master of Business Administration
Emphasis on Technology Management and Management Information Systems
Bachelor of Science in Genetics
A maverick of computer-based technology focused on exploiting the full potential of the computer for 100% user productivity. Resourceful professional interested in improving the performance, stability and reliability of the product. Self-motivated project director with a strong understanding of current technological practices as well as an imagination for innovation.
Network Administrator and Systems Architect
Implemented and continue to maintain an 11 unit Windows Server farm, 5 DEC VAXStations, 65 Windows-Based Terminals, and 15 Windows 9x/XP computers, as well as supporting over 100 users across 6 buildings and 5 departments who utilize the laboratory’s Terminal Servers.
• Leading the Windows Server 2003 migration from Windows NT. Converting a 9-member Windows NT farm into a 6-member Windows Server 2003 farm for improved manageability and fewer points of failure.
• Completely removed all 60 client computers in favor of thin clients and terminal services. Saved approximately $100,000 annually in computer maintenance and upgrades.
• Teamed with three other coworkers to minimize downtime and bolster security by employing redundant and backup systems; the laboratory has remained virus free for 7 years running.
• Improved communication with customers of varying skill levels to promote faster problem resolution; established protocols for dealing with server and application issues to cut turnaround time by 33%.
• Organized, directed, and oversaw the laboratory’s network upgrade; created one of the fastest networks on campus utilizing fiber optic backbones with throughput reaching over 50MB/sec.
Microsoft Most Valuable Professional
Windows Server: Terminal Services, 2002 - Present
• Encouraged customer loyalty to Microsoft products through my participation and quick problem resolution in customer support newsgroups for terminal services and remote desktop; made up to 50 posts a day.
• Interfaced with Program Management team to provide feedback, report bugs, and discuss customer issues.
Biological Sciences Webmaster and Systems Support Technician
• Supported 20 Windows NT computers, later converting three over to Windows 2000 Server.
Teaching Assistant for Molecular and Cellular Biology, Drosophila Genetics Laboratory
and Cellular Biology,
• Nominated by students and later awarded the Outstanding Graduating Senior Award for 2000.
• Technically reviewed Windows® Server™ 2003/2000 Terminal Server Solutions: Implementing Windows Terminal Services and Citrix MetaFrame Presentation Server 3.0, 3rd Edition, by Todd Mathers.
• Own and operate game hosting business catering to Quake III Arena; currently 60 game servers.
• Support personal servers and software development web site aimed at obtaining modification feedback for online games.