Matthew S. Harris 2700
msharris@ucdavis.edu
EDUCATION:
Master of
Business Administration
Emphasis on Technology Management and Management
Information Systems
Bachelor
of Science in Genetics
SUMMARY:
A maverick of
computer-based technology focused on exploiting the full potential of the
computer for 100% user productivity. Resourceful
professional interested in improving the performance, stability and reliability
of the product. Self-motivated project director with a strong understanding of
current technological practices as well as an imagination for innovation.
EXPERIENCE:
Network Administrator and Systems
Architect
Crocker
Nuclear Laboratory,
Implemented
and continue to maintain an 11 unit Windows Server farm, 5 DEC VAXStations, 65 Windows-Based Terminals, and 15 Windows 9x/XP
computers, as well as supporting over 100 users across 6 buildings and 5
departments who utilize the laboratory’s Terminal Servers.
• Leading the Windows Server 2003 migration
from Windows NT. Converting a 9-member
Windows NT farm into a 6-member Windows Server 2003 farm for improved
manageability and fewer points of failure.
• Completely removed all 60 client
computers in favor of thin clients and terminal services. Saved approximately $100,000 annually in
computer maintenance and upgrades.
• Teamed with three other coworkers to
minimize downtime and bolster security
by employing redundant and backup systems; the laboratory has remained virus
free for 7 years running.
• Improved communication with customers of
varying skill levels to promote faster problem resolution; established
protocols for dealing with server and application issues to cut turnaround time
by 33%.
• Organized, directed, and oversaw the
laboratory’s network upgrade; created one of the fastest networks on campus
utilizing fiber optic backbones with throughput reaching over 50MB/sec.
Microsoft Most Valuable Professional
Windows
Server: Terminal Services, 2002 - Present
• Encouraged customer loyalty to Microsoft
products through my participation and quick problem resolution in customer
support newsgroups for terminal services and remote desktop; made up to 50
posts a day.
• Interfaced with Program Management team to
provide feedback, report bugs, and discuss customer issues.
Biological Sciences Webmaster and
Systems Support Technician
Evolution
and Ecology,
• Supported 20 Windows NT computers, later
converting three over to Windows 2000 Server.
Teaching Assistant for Molecular and
Cellular Biology, Drosophila Genetics Laboratory
Molecular
and Cellular Biology,
• Nominated by students and later awarded
the Outstanding Graduating Senior Award for 2000.
EXTRACURRICULAR INTERESTS:
• Technically reviewed Windows® Server™ 2003/2000 Terminal Server Solutions: Implementing Windows Terminal Services and Citrix MetaFrame Presentation Server 3.0, 3rd Edition, by Todd Mathers.
• Own and operate game hosting business catering
to Quake III Arena; currently 60 game servers.
• Support personal servers and software
development web site aimed at obtaining modification feedback for online games.